FSR Services at 15411 Vantage Parkway West #205, in Houston

The most complete information about Contractor and roofing FSR Services in Houston

About FSR Services

The FSR Services is a US national Contractor and roofing company located in Houston, Texas. To figure out why customers choose FSR Services and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 1
    Jimmy Chien
    Posted Jan, 01 2019
    We hired FSR Services right after the hail storms of 2016 to replace our roof and gutters after the insurance company determined they needed to be replaced. Nick Loar was the salesman who signed the the contract with us on May 23, 2016.

    FSR completed the job in a few days but after a month during a rain storm, I noticed a significant water leak in my garage. I called their main San Antonio office who then told me I need to contact my salesman, Nick Loar. I called Mr. Loar at least ten times and left numerous voice messages without a call back.

    I called and explained the situation to their SA office then they gave me excuses like Nick Loar is on vacation or busy with other projects or straight up lied and said he'll return your call, etc. Finally, they got David Baldwin from their Houston office to call me back.

    The conversation with Mr. Baldwin was pleasant and he sensed my urgency at that time so he said a Houston crew would be in the San Antonio area and could stop by and remedy the problems. That was great!

    The next day, Juan from their Houston crew showed up and took care of the leak above the garage but said he couldn't do anything about the improper pitch and drainage problem so he'll have to report back to David Baldwin and see what could be done.

    I waited three days for Mr. Baldwin to call me but the call never came. I called and left a few voice messages but no call back again.

    My gutter is still draining incorrectly after almost six months and I left a voice mail on Nick Loar's line on March 30, 2018 and I have not heard anything back. I called David Baldwin and his voice mail box is full so I could not leave any messages.

    TO CONSUMERS: DO NOT! DO NOT DO BUSINESS WITH THIS COMPANY. THEY ARE QUICK TO TAKE YOUR MONEY BUT ONCE THEY GET THE MONEY AFTER WORK IS DONE, IT IS IMPOSSIBLE TO GET THEM TO COME BACK TO DO WARRANTY WORK. CAVEAT EMPTOR!
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Opening times

Monday 08:00 AM — 04:30 PM
Tuesday 08:00 AM — 04:30 PM
Wednesday 08:00 AM — 04:30 PM
Thursday 08:00 AM — 04:30 PM
Friday 08:00 AM — 04:30 PM

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