U-Haul Moving & Storage at Dairy Ashford at 2415 South Dairy Ashford Road, in Houston

About U-Haul Moving & Storage at Dairy Ashford

The U-Haul Moving & Storage at Dairy Ashford is a US national Moving and storage company located in Houston, Texas. To figure out why customers choose U-Haul Moving & Storage at Dairy Ashford and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of U-Haul Moving & Storage at Dairy Ashford by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of U-Haul Moving & Storage at Dairy Ashford

• Address: 2415 South Dairy Ashford Road, Houston, TX 77077
• Website: uhaul.com
• Phone: +1 281-596-9615
• Types: Moving   Storage  
• Price level: Inexpensive

Reviews

• 1

  Danielle Perez

  Posted May, 26 2019
  Made a reservation for a 10:15AM truck pick-up, not knowing that we had an hour window to pick it up. The confirmation e-mail I had received the night before did not state this. I show up at 11:24AM (9 mins late) to pick up the truck and am told the truck is no longer available and that my reservation had expired by an older Hispanic woman. She said that truck had already been booked and driven off the lot. While I find that VERY hard to believe that all of that happened in 9 minutes, that’s fine, my mistake. What was terrible was her tone and lack of customer service. I work in customer service and what should have happened was the following: “I’m sorry you weren’t aware of this policy, let me see if I can help you make a reservation somewhere else.” This woman was rude and not helpful. I was shocked when NOT ONE of the store employees offered to help us as they saw us in a bit of panic. To make matters worse, I called back to get the woman’s name so I could submit a formal complaint to corporate, and RICK answered. He said that the ‘281’ number I was calling was not to the store on Dairy Ashford and that he was located in the corporate office. He most certainly is not, he works at this location and gave false information. I was able to call back and got her name. It is Cindy. These people should be working in the back of the store where they do not have to interact with people, or should be let go. I would not want them interracting or deceive my customers. I’m so disappointed and have also filed a complaint with U-Haul’s ACTUAL corporate office.

Photos of U-Haul Moving & Storage at Dairy Ashford

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